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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Billow

Leah Billow

March 1, 2025

5  out of  5
rating by Leah Billow
"Melissa has been awesome to work with since we made the switch to State Farm"
We responded:
"Leah, thank you for the kind words regarding Melissa! We appreciate that you chose to use us for your insurance needs."
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Daniel Hayes

February 28, 2025

5  out of  5
rating by Daniel Hayes
"Melissa was responsive and precise with answers to all my insurance questions. Would recommend."
We responded:
"Daniel, thank you for sharing your thoughts. Melissa loves helping people with their insurance. We appreciate that you chose us to protect the things the matter to you. "
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Barett Hoffman

January 29, 2025

5  out of  5
rating by Barett Hoffman
"Melissa was absolutely fantastic and extremely helpful. She was kind and knowledgeable to walk me thru details. Definitely recommend calling her if you need a new policy! Thank you Melissa :)"
We responded:
"Barrett, thank you for trusting Melissa and Dan Eskola State Farm Agency with your insurance needs. We appreciate your business and the folks you refer to us! "
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Jesse Sanchez

January 28, 2025

5  out of  5
rating by Jesse Sanchez
"Melissa treated us very well from the beginning, she is very kind and because of her today I have insurance with state farm."
We responded:
"Jesse thank you for placing your confidence in Melissa, State Farm and the Dan Eskola Agency! You doing business with us means a lot."
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Stephanie Caplan

January 22, 2025

5  out of  5
rating by Stephanie Caplan
"Melissa is fantastic and provides exceptional service. Very knowledgeable agency"
We responded:
"Stephanie, thank you for choosing the Dan Eskola Agency team to help you! Melissa was excited to take care of you. "
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Michael Mehring

January 15, 2025

5  out of  5
rating by Michael Mehring
"I have been with state farm for over 40+ years! THANKS They have made it super easy to pay my insurance! Spoke with Cassie this morning! Very nice gal! Nice conversation and got my bills paid promptly! Thanks again!"
We responded:
"Michael, thank you for doing business with us and for being so loyal. Customers like you keep my team and I excited about coming to work. "
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Randy Thomas

January 10, 2025

5  out of  5
rating by Randy Thomas
"Salute to Dan Eskola and his girls Cassie and Melissa. Them girls took such great care with handling my needs for a new vehicle purchase. We had a great time on the phone too. They understand I’m the worst with technology and they had all the patients that was needed to walk me thru the process of getting proof of insurance to my phone! Never had an issue ever with Dans response to take great care of my needs."
We responded:
"Thank you for highlighting Cassie and Melissa's dedication to our customers! We appreciate you, and the business that you entrust us with. "
Profile photo of Deanna Pawlaczyk

Deanna Pawlaczyk

January 10, 2025

5  out of  5
rating by Deanna Pawlaczyk
"Excellent customer service! Cathie or could be Cassie at the Howell location is very professional, courteous, friendly and always provides our family with the best customer service! Thank you!"
We responded:
"Hi Deanna, thank you for the nice review of our team at the Dan Eskola Agency. We would not be in business without great customers like you."
Profile photo of Caleb and Jenna Hunton

Caleb and Jenna Hunton

January 10, 2025

5  out of  5
rating by Caleb and Jenna Hunton
"Melissa was an absolute pleasure to work with! She was professional, knowledgeable, and went above and beyond to ensure I got the best insurance coverage for my needs. Her communication skills were excellent, and she made the entire process smooth and stress-free. I highly recommend Melissa to anyone looking for a reliable and caring insurance agent."
We responded:
"Caleb and Jenna, thank you for trusting Melissa and the Dan Eskola Agency with your insurance needs. We look forward to serving you for many years to come!"
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john marlatt

January 9, 2025

4  out of  5
rating by john marlatt
"I would have given a five star review, but no one is perfect, however the people are incredibly kind and efficent. My spelling might lack but they don't."
We responded:
"John thank you. We can only strive for perfection, but we can always give it our best. It is folks like you who make our job very enjoyable."
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M Eck

December 29, 2024

5  out of  5
rating by M Eck
"Great office - I had to take care of a person with onset dementia - and they were extremely kind and helpful to this person even though he would sometimes call every day forgetting he already called. Personal care - highly recommended."
We responded:
"Thank you for the high recommendation. Our customers are our number one priority!"
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Anthony Hanvey

October 22, 2024

1  out of  5
rating by Anthony Hanvey
"DO NOT DO BUSINESS HERE This is an awful insurance company. My rates were low at first but then went too much higher after one at-fault accident. You don't know the difference between a paper title and an electronic title and have taken three months to pay my claim. I've had to borrow and rent cars for way too long. You are very incompetent. Now the letter saying you're going to cancel my roadside assistance because I've used services too much. I needed them for all the times I got stuck in the snow."
We responded:
"Hi Anthony, we are sorry to hear about your experience. Unfortunately, I am not your agent, and I do not have any access to your files or business with State Farm. You would need to speak with your agent, Dan Kramer State Farm. "
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R Light

October 16, 2024

1  out of  5
rating by R Light
"STATE FARM STAFF/TEAM MEMBERS ARE POLITE, PROFESSIONAL, VERY KNOWLEDGEABLE, PERSONABLE, AND IF I OWNED A BUSINESS ......THEY WOULD BE A VALUABLE ASSET..... KEEP UP THE GOOD WORK.... AND A FINAL NOTE...... GIVE THEM ALL A PAY RAISE !!!!"
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Denise Minot

October 3, 2024

5  out of  5
rating by Denise Minot
"My husband and I wanted to change our insurance company on our cars and home. We made an appointment with Melissa Anderson at Dan Eskola State Farm office in Howell. She went through the coverage and options available to us.She was knowledgeable and patient answering all our questions.She saved us almost 700 dollars and we had better coverage.We were very satisfied customers."
We responded:
"Denise we want to thank you for your choosing our office to do business with and working with Melissa! We look forward to serving you and your ongoing insurance and financial service needs."
Profile photo of Chris Lagona

Chris Lagona

September 5, 2024

5  out of  5
rating by Chris Lagona
"Melissa has been amazing to work with. She helped me earlier in 2024 with my car insurance (more than $1k/lower a year than I was paying Progressive). She helped me again save $2k/year on my homeowners insurance policy and made the process very simple."
We responded:
"Hey Chris, thank you from Melissa, me and the whole team! We appreciate you choosing us. "
Profile photo of Sky Saunders

Sky Saunders

May 16, 2024

5  out of  5
rating by Sky Saunders
"Melissa Anderson was such a delight to talk to. She went above and beyond to make sure I was comfortable and received the correct coverage for all of my needs. I couldn't ask for a more helpful and kind person to gently walk me through such an important decision as insurance. She was extremely knowledgeable and I could tell she actually cared and enjoys what she does. I highly recommend her."
We responded:
"Sky thank you for taking the time to compliment Melissa in our office. We have a great team ready to serve you. We appreciate you doing business with us."
Profile photo of Carol OBrien

Carol OBrien

March 20, 2024

5  out of  5
rating by Carol OBrien
"I wanted to share my experience with Dan Eskola and his staff. My first impression was when I called I was greeted by a pleasant lady on the other end. She sent me to Melissa, my agent. Melissa helped with transfering our policies to their office from another State Farm office. Melissa then helped us determine whether or not our house was insured for enough to cover us. And then she taught us about umbrella policies. My husband and I can’t say enough about Dan Eskola and people he has working for him. I love dealing with them! I would recommend Melissa to anyone."
We responded:
"Carol we are so happy to serve you and your insurance needs. Thank you for doing business with us. Melissa is always passionate about making sure protection is adequate and accurate."
Profile photo of Kimberly Hunsanger

Kimberly Hunsanger

February 28, 2024

5  out of  5
rating by Kimberly Hunsanger
"Melissa was very helpful. I called for a car insurance quote, she handled everything quickly and efficiently. I'm glad I took the time to to check around. Thanks again Melissa."
We responded:
"Kimberly thank you for letting Melissa and our office help you with your car insurance. We look forward to serving you."
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Starr Kelleher

November 9, 2023

5  out of  5
rating by Starr Kelleher
"Very helpful and always making sure that I understand my policy as well making sure if there are any changes that come up to my policy that I am notified"
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Erica Wilde

September 16, 2023

5  out of  5
rating by Erica Wilde
"Melissa was super helpful when I was looking for new insurance. She was able to get us better coverage, better rates and an additional policy that our previous insurance company never even suggested. Very happy with our move."
We responded:
"Erica thank you for recognizing Melissa and our team! We look forward to serving you for many years."
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Nicholas Krauss

February 1, 2023

5  out of  5
rating by Nicholas Krauss
"Jeff was easy to work with and found a good policy for our needs."
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Genevieve Lassila

February 1, 2023

5  out of  5
rating by Genevieve Lassila
"I was with the same insurance company for years. Jeff contacted me to give me a quote with State Farm. He was very professional and ended up saving me money on both home and car. So happy with the service I received!"
Profile photo of jennifer lassila

jennifer lassila

February 1, 2023

5  out of  5
rating by jennifer lassila
"Such a great experience with this office. Jeff is easy to work with, respectful and knowledgeable. 10/10 recommended for all of your insurance needs!"
Profile photo of Kathleen Steller

Kathleen Steller

January 19, 2023

5  out of  5
rating by Kathleen Steller
"I applaud the customer service provided by the Eskola team. We purchased whole life policies for our three children over 20 years ago. Although the residual from these policies is low the agents stay current with upgrade offers."
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Roy J. Bailey

November 8, 2022

3  out of  5
rating by Roy J. Bailey
"Above the location of my late Wife's restaurant."