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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Hanvey

October 22, 2024

1  out of  5
rating by Anthony Hanvey
"DO NOT DO BUSINESS HERE This is an awful insurance company. My rates were low at first but then went too much higher after one at-fault accident. You don't know the difference between a paper title and an electronic title and have taken three months to pay my claim. I've had to borrow and rent cars for way too long. You are very incompetent. Now the letter saying you're going to cancel my roadside assistance because I've used services too much. I needed them for all the times I got stuck in the snow."
We responded:
"Hi Anthony, we are sorry to hear about your experience. Unfortunately, I am not your agent, and I do not have any access to your files or business with State Farm. You would need to speak with your agent, Dan Kramer State Farm. "
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R Light

October 16, 2024

1  out of  5
rating by R Light
"STATE FARM STAFF/TEAM MEMBERS ARE POLITE, PROFESSIONAL, VERY KNOWLEDGEABLE, PERSONABLE, AND IF I OWNED A BUSINESS ......THEY WOULD BE A VALUABLE ASSET..... KEEP UP THE GOOD WORK.... AND A FINAL NOTE...... GIVE THEM ALL A PAY RAISE !!!!"
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Denise Minot

October 3, 2024

5  out of  5
rating by Denise Minot
"My husband and I wanted to change our insurance company on our cars and home. We made an appointment with Melissa Anderson at Dan Eskola State Farm office in Howell. She went through the coverage and options available to us.She was knowledgeable and patient answering all our questions.She saved us almost 700 dollars and we had better coverage.We were very satisfied customers."
We responded:
"Denise we want to thank you for your choosing our office to do business with and working with Melissa! We look forward to serving you and your ongoing insurance and financial service needs."
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Chris Lagona

September 5, 2024

5  out of  5
rating by Chris Lagona
"Melissa has been amazing to work with. She helped me earlier in 2024 with my car insurance (more than $1k/lower a year than I was paying Progressive). She helped me again save $2k/year on my homeowners insurance policy and made the process very simple."
We responded:
"Hey Chris, thank you from Melissa, me and the whole team! We appreciate you choosing us. "
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Sky Saunders

May 16, 2024

5  out of  5
rating by Sky Saunders
"Melissa Anderson was such a delight to talk to. She went above and beyond to make sure I was comfortable and received the correct coverage for all of my needs. I couldn't ask for a more helpful and kind person to gently walk me through such an important decision as insurance. She was extremely knowledgeable and I could tell she actually cared and enjoys what she does. I highly recommend her."
We responded:
"Sky thank you for taking the time to compliment Melissa in our office. We have a great team ready to serve you. We appreciate you doing business with us."
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Carol OBrien

March 20, 2024

5  out of  5
rating by Carol OBrien
"I wanted to share my experience with Dan Eskola and his staff. My first impression was when I called I was greeted by a pleasant lady on the other end. She sent me to Melissa, my agent. Melissa helped with transfering our policies to their office from another State Farm office. Melissa then helped us determine whether or not our house was insured for enough to cover us. And then she taught us about umbrella policies. My husband and I can’t say enough about Dan Eskola and people he has working for him. I love dealing with them! I would recommend Melissa to anyone."
We responded:
"Carol we are so happy to serve you and your insurance needs. Thank you for doing business with us. Melissa is always passionate about making sure protection is adequate and accurate."
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Kimberly Hunsanger

February 28, 2024

5  out of  5
rating by Kimberly Hunsanger
"Melissa was very helpful. I called for a car insurance quote, she handled everything quickly and efficiently. I'm glad I took the time to to check around. Thanks again Melissa."
We responded:
"Kimberly thank you for letting Melissa and our office help you with your car insurance. We look forward to serving you."
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Starr Kelleher

November 9, 2023

5  out of  5
rating by Starr Kelleher
"Very helpful and always making sure that I understand my policy as well making sure if there are any changes that come up to my policy that I am notified"
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Erica Wilde

September 16, 2023

5  out of  5
rating by Erica Wilde
"Melissa was super helpful when I was looking for new insurance. She was able to get us better coverage, better rates and an additional policy that our previous insurance company never even suggested. Very happy with our move."
We responded:
"Erica thank you for recognizing Melissa and our team! We look forward to serving you for many years."
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Nicholas Krauss

February 1, 2023

5  out of  5
rating by Nicholas Krauss
"Jeff was easy to work with and found a good policy for our needs."
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Genevieve Lassila

February 1, 2023

5  out of  5
rating by Genevieve Lassila
"I was with the same insurance company for years. Jeff contacted me to give me a quote with State Farm. He was very professional and ended up saving me money on both home and car. So happy with the service I received!"
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jennifer lassila

February 1, 2023

5  out of  5
rating by jennifer lassila
"Such a great experience with this office. Jeff is easy to work with, respectful and knowledgeable. 10/10 recommended for all of your insurance needs!"
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Kathleen Steller

January 19, 2023

5  out of  5
rating by Kathleen Steller
"I applaud the customer service provided by the Eskola team. We purchased whole life policies for our three children over 20 years ago. Although the residual from these policies is low the agents stay current with upgrade offers."
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Roy J. Bailey

November 8, 2022

3  out of  5
rating by Roy J. Bailey
"Above the location of my late Wife's restaurant."
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Danielle Seering

October 5, 2022

5  out of  5
rating by Danielle Seering
"We've been with Eskola State Farm for years, starting with our auto policies and then adding our home in 2018. This year we had to make our very first claim after we had trees land on our home. Dan, and Jeff too, have truly gone above and beyond to make sure that we have what we need. They've shown up more than we ever expected from an insurance agent, they've followed up with our claims agent at SF - we'd recommend them to anyone and we'll be customers for life!"
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Katetrina Harris

June 15, 2022

5  out of  5
rating by Katetrina Harris
"Jeff share a lot of information with me and my husband about our homeowners Insurance and car ,we are very happy with the information updating our Policy Thank you Jeff ."
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judy schmania

May 25, 2022

5  out of  5
rating by judy schmania
"05/25/2022 Jeff was thoughtful and thorough reviewing our policies. Friendly, personal approach, Good knowledge of policies and explained things in a manner we could understand. Trustworthy. Tom & Judy"
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Pamela C

November 4, 2021

5  out of  5
rating by Pamela C
"We first called Dan to setup a homeowner's policy when moving to Howell in 2019. He also updated our auto insurance policies which were renewing at that time. Dan later met with us to review our policies. Since we had not done that in a long while he recommended some changes which we did so that our policies better fit our needs. Dan provided great service even throughout the pandemic."
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brandy Mosher

October 9, 2021

5  out of  5
rating by brandy Mosher
"I’ve never been so satisfied with a insurance company like I’ve been with this one. Dan at State Farm is very quick to respond to any issues I may be having. Best prices also!!"
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Mike Hobolth

August 31, 2021

5  out of  5
rating by Mike Hobolth
"Great help in getting my truck through the body shop. Easy, fast, complete. I forgot some things in my claims; they managed them quickly. Thanks, State Farm!"
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D Score

April 30, 2021

5  out of  5
rating by D Score
"I received from a call from Jeff in Dan's office. He was checking on why I don't carry State Farm Auto insurance. To be honest I have been with the same carrier forever. Jeff was respectful of my time schedule. We reviewed my coverage, he saved me $68 a month and better coverage! I love this agency, Dan is great and very helpful. His entire staff is wonderful! Highly recommend - 5 Star Agency!"
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Paul Idzikowski

April 27, 2021

5  out of  5
rating by Paul Idzikowski
"Jeff Lassila was very helpful, informative, and professional in guiding me towards making the best decision for my auto, and life insurance needs!"
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Jacob Sandoval

April 16, 2021

5  out of  5
rating by Jacob Sandoval
"Jeff and Debbie are amazing to work with! They help you out with anything you need and are extremely professional! They will treat you like family!"
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sPoPs

April 14, 2021

5  out of  5
rating by sPoPs
"Kind ,patient, personable staff, they have reasonable prices and are always willing to help you with whatever you need! Been long time client and recommend Dan's office to anyone!"
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Tiffani Rodriguez

April 14, 2021

5  out of  5
rating by Tiffani Rodriguez
"Jeff was a major help with finding good, affordable coverage. He’s extremely knowledgeable and thorough, he made sure to go over all the details for every part of my plan and made everything super simple for me. Would highly recommend him to anyone who is shopping for insurance."